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REVIEWS

We love giving our customers excellent service. Our goal is to offer an amazing online shopping experience and be a trusted, online crystal shop where you can enjoy a curated range of top-quality crystals and energy tools for lifestyle, wellness and the home.

Verified customer feedback and support of our business helps us to grow and continue to be of service to you.

Thank you for taking the time to leave a review about the products you received and your shopping experience.

With gratitude,

xo Janelle

Based on 210 reviews
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M
JADE NEPHRITE TUMBLED STONE LARGE EXTRA QUALITY
Mark Thompson
Awesomeness top quality 10 outa 10

Amazing hand picked and tumbled pieces highly polished and il be be buying more lovely items from this outstanding business for sure mark

Hi Mark, I’m delighted to receive your kind review - thank you! I appreciate your support and feedback. Enjoy the new crystals. :)
Best wishes,
Janelle

Gorgeous Stones

Gorgeous stones with lots of flash and a good size

Hi Megan, thanks so much for your kind review. I love the flashy Labs too and glad you are happy with your order and crystal selection. :)
xo Janelle

M
ATLANTISITE RAW NATURAL ENERGY STONE A2
Matthew Kuy
Perfect unique piece

Got it as a gift for my sister. Great price. Thank you for the freebie. Green Aventurine some thing i didn't have in my collection. All the best for your business. Hope to shop again.

Hi Matthew, many thanks for your positive review and words of support which is greatly appreciated. I hope your sister liked the Atlantisite! :)
Best wishes,
Janelle

l
LABRADORITE TUMBLED STONE XXL GRADE AA
les barnes
These gemstones are suitable for my insect models.

Good quality stones - OK colour.

Hi Les, many thanks for your feedback and review. I'm pleased the Labradorite stones are suitable for your insect models. Enjoy creating with them! :-)
Best wishes,
Janelle

Crystals and stones

Thank you, they are so pretty and thank you for the little gift as well. It has helped.

Hi Kayla, I appreciate for your kind review and feedback. Thank you. I agree about the Morganite and love both the pink and peachy tones. I’m glad the gift helped. Enjoy :)
xo Janelle

G
AVENTURINE GREEN POLISHED CRYSTAL PYRAMID
Genevieve Da Costa

Another stunning piece! I am always confident I will be delighted by my purchases from Soulmate Crystals. Janelle only includes the very best quality. Thanks once again Janelle! 🙏💜

Hi Genevieve, it is my pleasure to always provide beautiful quality crystals - thank you for the vote of confidence and for your kind review. Enjoy the new pyramid! :)
xo Janelle

C
AMETHYST RAW NATURAL CLUSTER AQB8
Cheyenne Russell
Beautiful

Thank you so much for my Crystals, they are beautiful and it was a lovely surprise to receive the few extra surprises in my package. Thank you again x

Hi Cheyenne, I'm grateful to receive your positive review - many thanks. My pleasure re the extras! :)
xo Janelle

S
BLUE APATITE POLISHED CRYSTAL FREEFORM
Susan Carrier
Beautifully crystal, got it for losing weight,

Happy with Crystal

Hi Susan, thank you for sharing your feedback. I'm so glad you are happy with your crystal. Enjoy! :)
xo Janelle

Amazing will buy again

Everything was of great quality and as pictured online. I was hesitant to buy crystals online however my worries were unfounded.
Everything in my order was beautifully packaged with care and consideration; everything was protected from postage.
I even received a cute little welcome gift which was so unexpected and lovely.

Hi Steph, I appreciate you taking a moment to write this review and share your feedback - thank you so much. I'm thrilled you had a positive shopping experience. It is my pleasure to provide little extras. Enjoy your new crystals! :)
xo Janelle

ABORIGINAL HEALING ORACLE CARD DECK - MEL BROWN

Good quality crystals

The crystals were indeed of good quality as advertised, Happy Customer 😊

Hi Daniel, thank you for your positive review and feedback about the crystal quality. It’s greatly appreciated! :)
Best wishes,
Janelle

Fascinating Smokey’s!

As always happy with my purchase! And I love these crystals and their unique shapes, thank you!

Hi Lisa, I’m thrilled you liked the little Mooralla Smokeys and Lemurians! Many thanks for your kind reviews and continued custom. :)
xo Janelle

Lovely lemurians!

Love the natural markings, thank you! Was the perfect gift for my mum.

K
CITRINE HONEY TRANSLUCENT RAW NATURAL POINT PIECES MIX
K.L.

Good quality

Hi Kirsten, many thanks for your review. I'm happy you like the quality of the Citrine points. Enjoy! :)
xo Janelle

GREEN TOURMALINATED QUARTZ RAW NATURAL STONE

Hi Chrissy, thank you for the 5-star rating! :)
xo Janelle

Dragon tooth

Loved it thanks.

E
ABALONE NATURAL UNPOLISHED SHELL SMALL
Erin Short

ABALONE NATURAL UNPOLISHED SHELL SMALL

Amazing service and products!

Super quick delivery, beautifully packaged, Ana big quality stones and accessories and an extra gift included! I couldn’t be happier!

Hi Hiba, thank you for your wonderful review - it is greatly appreciated! I'm thrilled you are happy with your crystals and shopping experience. :)
xo Janelle

Exquisite!

When I first saw and held this paua shell I got tingles all over my body! It is absolutely magnificent!

Hi Genevieve, the Paua shells are divine! I'm thrilled you love yours. The colours are so beautiful. Many thanks for your positive review and continued custom. :)
xo Janelle

Beautiful

They were a beautiful in every way

Hi Kaylene, many thanks for your review! I'm happy you love the Morganite. The colour is stunning. Enjoy :)
xo Janelle

Love them

Hi Kaylene, thank you for your positive feedback - it's greatly appreciated. :)
xo Janelle

Stunning colour 🌞

Beautiful natural stone that really catches the light ☺️ Really recommend!

Hi Lucy, thank you so much for your positive feedback and recommendation. I love the natural beauty of Honey Calcite too. Enjoy! :)
xo Janelle

T
RHODOCHROSITE TUMBLED STONE MEDIUM GRADE AAA M1
Travena Mani
Absolutely perfect

Thanks so much for your service I love it & feel so much better

Hi Travena, thank you for your positive review. I'm grateful for your feedback and happy to know you love the service and crystals - and wonderful you feel so much better too. Sounds like the crystals are doing their job! :)
xo Janelle

M
PINK TOURMALINE AQUAMARINE RAW NUGGET
Mim Brown
Beautifully presented

The crystals were lovingly packaged and labeled. Thank you for the little gift as well! Unfortunately the blue fluorite had cracks and was scuffed/chipped but everything else was lovely. Would purchase from them again! ❤️

Hi Mim, thank you so much for your feedback and for taking the time to leave a review. I greatly appreciate it. Fluorite is a softer crystal with a Moh’s hardness of 4 making it prone to scratching and with Blue Fluorite being a popular, yet rare stone, only a very small quantity was available and this was the best quality I could obtain. Please know all inventory is rigorously checked prior to sale and chipped stones are never intentionally sold. While natural surface grooves do not affect the energetic qualities of crystal, as there were more prominent grooves on that particular stone, a refund has been processed for you. I have adjusted the listing description and am grateful for you bringing the issue to my attention. :)
xo Janelle

K
HEMIMORPHITE CARIBBEAN CALCITE RAW NATURAL STONE MS4
Kristy Sneyd
Amazing Hemimorphite Caribbean Calcite Raw

The newest most mesmerising piece in my collection. Truly a stunning stone. Photos do it no justice ❤️

Hi Kristy, these specimens are divine and I'm glad you love yours. Thank you for your positive review which is greatly appreciated. :)
xo Janelle