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REVIEWS

We love giving our customers excellent service. Our goal is to offer an amazing online shopping experience and be a trusted, online crystal shop where you can enjoy a curated range of top-quality crystals and energy tools for lifestyle, wellness and the home.

Verified customer feedback and support of our business helps us to grow and continue to be of service to you.

Thank you for taking the time to leave a review about the products you received and your shopping experience.

With gratitude,

xo Janelle

Based on 247 reviews
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Amethyst polished crystal point

Absolutely gorgeous crystal, the colour is amazing.
Thankyou for another splendid crystal.

Hi Kira, I'm glad you love the Amethyst point - it really is spectacular with the saturated purple colour! Thanks so much for this kind review and your ongoing custom which is greatly appreciated. :)
xo Janelle

Great crystal great shop

Great crystal ithey are really nice, they were packaged so beautifully and shipping was really quick an all round 5 star experience shopping here

Hi Benjamin, many thanks for this positive review. It's good to know you had a 5-star shopping experience and are happy with your new crystals. Thanks again for sharing your feedback. :)
Best wishes,
Janelle

Bowenite

Loved the stones
Sent with alot of love

Hi Chanie, thanks so much for leaving a positive review. I greatly appreciate your support and am pleased to know you love your new crystals. :)
xo Janelle

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AMETHYST RAW NATURAL CRYSTAL CLUSTER 3XQB-07
Clarissa Avitan

Lovely wrapping and was pleased with the stone.

Hi Clarissa, thank you for your kind review. I love the gemmy purple Amethyst and so happy to know you are pleased with the stone and presentation. Your custom and positive feedback is greatly appreciated. :)
xo Janelle

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BLUE LACE AGATE POLISHED CRYSTAL SPHERE MINI 25MM
Tracy Halls
Soulmate Crystals 110%

These are my first crystals and both are beautiful and of the high quality I was looking for. Despatch and delivery was really fast. The items were beautifully packaged with great care and attention to detail. There was even a lovely welcome note and gift included. I will definitely be making any future crystal purchases from Soulmate Crystals. Thank you Janelle 😊

Hi Tracy, many thanks for your thoughtful review which is greatly appreciated. I'm honoured you chose to shop with Soulmate Crystals for your first crystals and that the quality and shopping experience met your expectation. I look forward to welcoming you back to the shop in the future. Enjoy your beautiful new crystals. :)
xo Janelle

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LABRADORITE POLISHED PALM STONE XL AA 01
Yvette

Wow, what a beautiful stone. Thank you for this gift. I can feel such a strong energy from the Labradorite palm stone. as soon as I took the stone out of the package it was glowing like magic. Omg I recommend others to buy this stone it's so beautiful, shipping is also fast soulmate crystals what a beautiful gift and thanks for the extra little gift and note you added, beautiful 🎁💗 🥰💗

Hi Yvette, thank you so much for your lovely review. I'm happy to know your order arrived safely with fast shipping. I too adore Labradorite and find the colour and flash captivating. It really is a transformative stone and I do hope your beautiful Labradorite palm stone brings you a lifetime of magic and joy. :)
xo Janelle

Quality Crystals from a Quality Company

After much shopping around, Soulmate Crystals has quickly become my "go to" shop for all my crystal purchases.
As someone who has been labelled a "Crystal Snob," After a bit of testing, I officially recognize these crystals to not only be real (a lot of fakes out there) but top of the line quality as well.
Your parcel is sent out very quickly in the mail in beautiful packaging, a lovely note, and sometimes a little unexpected crystal surprise. A perfect little personal touch which makes me feel valued as a customer. Keep up the great work you guys.

Hi Rena, thank you so much for your kind review - I'm sincerely grateful for your valuable feedback! It's my passion to consistently provide excellent customer service and quality products. It's an honour to be your go-to crystal shop and please know, your ongoing custom is greatly appreciated. I hope you love all your new crystals and I look forward to welcoming you back to the shop. :)
xo Janelle

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ATLANTISITE POLISHED CRYSTAL SPHERE 69MM EQ
Kelsey O.
Absolutely Amazing 😍

I am completely blown away! Not only by the Atlantisite Shere itself, but by the packaging and presentation from the Soulmate crystals team. It was wrapped up so beautifully and with such care! 🙏🏻💯 I recommend buying from this store 100% Thank you Soulmate Crystals 🤩

Hi Kelsey, thank you so much for your kind review. It is my pleasure to provide a memorable shopping experience and I'm deeply grateful for you taking the time to share your feedback. Thanks again and enjoy the stunning Atlantisite sphere! :)
xo Janelle

Super Seven Crystal Pyramid

Thank you for choosing this crystal for me. I absolutely love the play of colours in my Super Seven Crystal Pyramid. I have written my intentions and placed them underneath. So here’s to manifesting❤️.

Hi Mary, I love the colours too in Super Seven and hope this pyramid brings potent energy to your manifesting! Many thanks for your positive review. :)
xo Janelle

BLACK JADE TUMBLED STONE XL GRADE A

These black moonstones are amazing!! So big and chunky and beautiful!
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back!! xx

Hi Narelle, I am genuinely delighted to receive your reviews of the various crystals you ordered. Thank you so much for your positive feedback and support. I look forward to welcoming you back to the shop. :)
xo Janelle

Lovely peach moonstones! Awesome size and quality.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back!! xx

Hi Narelle, enjoy your lovely new Peach Moonstone tumbled stones and thank you for taking the time to provide this feedback. :)
xo Janelle

I am just in love with this Rhodochrosite!! It is absolutely stunning.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back! xx

Hi Narelle, there is something so special about the glittery pink ripples of Rhodochrosite and I am thrilled you love your new crystal. Thank you for your kind review and positive feedback. It is my pleasure to provide beautiful crystal treasures and customer service that exceeds your expectations. :)
xo Janelle

Fantastic quality Iolite stone! Amazing energy.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back! xx

Hi Narelle, as I was choosing this crystal for you I was thinking it was the perfect companion to the lovely Sunstone tumbles you ordered so I'm very happy you like the Iolite's energy. Thank you for your custom and for choosing to shop with Soulmate Crystals. :)
xo Janelle

These sunstones are absolutely beautiful! The colours are so vibrant I could stare at them all day!
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I will definitely be back! xx

Hi Narelle, I love the natural sparkle in these Sunstone tumbles and glad you like them too. Many thanks for your positive review. :)
xo Janelle

Beautiful black moonstone

Really happy with my purchase. It’s a very good quality pebble with a really nice polish.

Hi Michelle, I'm so pleased you are happy with the Black Moonstone pebble. Many thanks for taking the time to leave a positive review which is greatly appreciated. :)
xo Janelle

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CLEAR QUARTZ DT POLISHED WAND GRADE A
Rachael

Beautiful Crystal received with so much love

Hi Rachael, that DT wand is a stunner. I'm so pleased you love it and are now its rightful guardian. Many thanks for your kind feedback and custom. :)
xo Janelle

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AQUAMARINE TUMBLED STONE XLP GRADE AA
Natalie Cowdell
A very satisfied customer!

The is my second purchase from Soulmate Crystals and it definitely won’t be my last. Not only are Janelle’s crystals absolutely stunning, but her customer support is terrific, and she even included extra thankyou crystals to my orders. I am more than happy to support this lovely store and will certainly be recommending to my family and friends.

Hi Natalie, I am thrilled to receive your lovely review - thank you so much! It's always a pleasure to be of service and I'm happy you are a very satisfied customer. Thank you for your ongoing support and kind offer of recommendations to family and friends which is greatly appreciated. Enjoy your beautiful new crystals. :)
xo Janelle

Had my crystals shipped faster than I expected and they were packaged with care.

Hi Gina, thank you for leaving this positive review which is greatly appreciated. Good to know everything arrived safe and faster than you expected. Enjoy your beautiful new crystals! :)
xo Janelle

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CLEAR QUARTZ DIAMANTINA RAW NATURAL CRYSTAL POINT GRADE A
Trista Hung
Stunning crystal point

Very clear and nice!

Hi Trista, I'm glad you liked the Diamantina Quartz point and hope you enjoy the rest of your crystals too. Thank you for leaving a positive review. It's greatly appreciated! :)
xo Janelle

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LABRADORITE POLISHED CRYSTAL PENDANT OBLONG SS GRADE A
Rhyanna
Even better than expected!

I bought this item as a gift for a family member and I was pleasantly surprised to find it is more beautiful than pictured! He absolutely loves the pendant. The item was shipped quickly and was packaged with great care. I would definitely buy from Soulmate Crystals again.

Hi Rhyanna, thank you for taking the time to leave this review - it's very much appreciated! It's wonderful to know you're happy with the Labradorite pendant and that your family member loves it too. :)
xo Janelle

Lovely Lilac

beautifully coloured smooth stone, feels good to hold! Thanks Janelle for choosing it for me, also fast dispatch and delivery

Hi Ann, I agree the Phosphosiderite is wonderfully smooth and the colour is lovely too! Many thanks for your kind review. :)
xo Janelle

Ten outa ten

Awesome gemstones well packed fast delivery, have now added these amazing beauty’s to my collection will be buying more from this shop for sure super happy cheers mark

Hi Mark, I appreciate the positive feedback and am thrilled you're happy with the new crystals! Thank you for taking the time to write a review. :)
Best wishes,
Janelle

Great customer experience and wonderful black jade stones

Black Jade has been quite difficult to find and purchase lately! The black jade stones I received from Soulmate Crystals are of great quality. They feel so good in my hand and deeply protective of my aura and energy field. And what a sweet welcoming experience for a new customer - Janelle added a couple little extras in the bag - a golden labradorite crystal and a small green jade piece as a welcoming gift. Thank you! <3

Hi Rhea, I love the Black Jade too and am thrilled you are happy with your new crystals. Thank you for taking the time to share your positive feedback and shopping experience. It is genuinely appreciated and my pleasure to add little extras for you to enjoy! :)
xo Janelle

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AMETHYST CHEVRON TUMBLED STONE XL GRADE A
Tammy Dove
Chevron Amethyst tumble stones

I ordered a couple of these and asked that they be as smooth as possible, and I got exactly that. Thank you so very much. Fast delivery also. I will definitely purchase from them again

Hi Tammy, I'm pleased you are happy with the Chevron Amethyst tumbles. Thank you for your feedback and positive review. Much appreciated and enjoy the new crystals! :)
xo Janelle