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ENJOY 10% OFF YOUR FIRST ORDER

REVIEWS

We love giving our customers excellent service. Our goal is to offer an amazing online shopping experience and be a trusted, online crystal shop where you can enjoy a curated range of top-quality crystals and energy tools for lifestyle, wellness and the home.

Verified customer feedback and support of our business helps us to grow and continue to be of service to you.

Thank you for taking the time to leave a review about the products you received and your shopping experience.

With gratitude,

xo Janelle

Based on 236 reviews
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BLACK JADE TUMBLED STONE XL GRADE A

These black moonstones are amazing!! So big and chunky and beautiful!
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back!! xx

Hi Narelle, I am genuinely delighted to receive your reviews of the various crystals you ordered. Thank you so much for your positive feedback and support. I look forward to welcoming you back to the shop. :)
xo Janelle

Lovely peach moonstones! Awesome size and quality.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back!! xx

Hi Narelle, enjoy your lovely new Peach Moonstone tumbled stones and thank you for taking the time to provide this feedback. :)
xo Janelle

I am just in love with this Rhodochrosite!! It is absolutely stunning.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back! xx

Hi Narelle, there is something so special about the glittery pink ripples of Rhodochrosite and I am thrilled you love your new crystal. Thank you for your kind review and positive feedback. It is my pleasure to provide beautiful crystal treasures and customer service that exceeds your expectations. :)
xo Janelle

Fantastic quality Iolite stone! Amazing energy.
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I’ll definitely be back! xx

Hi Narelle, as I was choosing this crystal for you I was thinking it was the perfect companion to the lovely Sunstone tumbles you ordered so I'm very happy you like the Iolite's energy. Thank you for your custom and for choosing to shop with Soulmate Crystals. :)
xo Janelle

These sunstones are absolutely beautiful! The colours are so vibrant I could stare at them all day!
All the treasures I bought from Janelle are so beautiful and were packed so thoughtfully.
I can’t thank you enough for the exquisite and very generous extra gifts you sent me too Janelle, as well as the way you kept in touch with follow up with emails etc.
I will definitely be back! xx

Hi Narelle, I love the natural sparkle in these Sunstone tumbles and glad you like them too. Many thanks for your positive review. :)
xo Janelle

Beautiful black moonstone

Really happy with my purchase. It’s a very good quality pebble with a really nice polish.

Hi Michelle, I'm so pleased you are happy with the Black Moonstone pebble. Many thanks for taking the time to leave a positive review which is greatly appreciated. :)
xo Janelle

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CLEAR QUARTZ DT POLISHED WAND GRADE A
Rachael

Beautiful Crystal received with so much love

Hi Rachael, that DT wand is a stunner. I'm so pleased you love it and are now its rightful guardian. Many thanks for your kind feedback and custom. :)
xo Janelle

A very satisfied customer!

The is my second purchase from Soulmate Crystals and it definitely won’t be my last. Not only are Janelle’s crystals absolutely stunning, but her customer support is terrific, and she even included extra thankyou crystals to my orders. I am more than happy to support this lovely store and will certainly be recommending to my family and friends.

Hi Natalie, I am thrilled to receive your lovely review - thank you so much! It's always a pleasure to be of service and I'm happy you are a very satisfied customer. Thank you for your ongoing support and kind offer of recommendations to family and friends which is greatly appreciated. Enjoy your beautiful new crystals. :)
xo Janelle

Had my crystals shipped faster than I expected and they were packaged with care.

Hi Gina, thank you for leaving this positive review which is greatly appreciated. Good to know everything arrived safe and faster than you expected. Enjoy your beautiful new crystals! :)
xo Janelle

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CLEAR QUARTZ DIAMANTINA RAW NATURAL CRYSTAL POINT GRADE A
Trista Hung
Stunning crystal point

Very clear and nice!

Hi Trista, I'm glad you liked the Diamantina Quartz point and hope you enjoy the rest of your crystals too. Thank you for leaving a positive review. It's greatly appreciated! :)
xo Janelle

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LABRADORITE POLISHED CRYSTAL PENDANT OBLONG SS GRADE A
Rhyanna
Even better than expected!

I bought this item as a gift for a family member and I was pleasantly surprised to find it is more beautiful than pictured! He absolutely loves the pendant. The item was shipped quickly and was packaged with great care. I would definitely buy from Soulmate Crystals again.

Hi Rhyanna, thank you for taking the time to leave this review - it's very much appreciated! It's wonderful to know you're happy with the Labradorite pendant and that your family member loves it too. :)
xo Janelle

Lovely Lilac

beautifully coloured smooth stone, feels good to hold! Thanks Janelle for choosing it for me, also fast dispatch and delivery

Hi Ann, I agree the Phosphosiderite is wonderfully smooth and the colour is lovely too! Many thanks for your kind review. :)
xo Janelle

Ten outa ten

Awesome gemstones well packed fast delivery, have now added these amazing beauty’s to my collection will be buying more from this shop for sure super happy cheers mark

Hi Mark, I appreciate the positive feedback and am thrilled you're happy with the new crystals! Thank you for taking the time to write a review. :)
Best wishes,
Janelle

Great customer experience and wonderful black jade stones

Black Jade has been quite difficult to find and purchase lately! The black jade stones I received from Soulmate Crystals are of great quality. They feel so good in my hand and deeply protective of my aura and energy field. And what a sweet welcoming experience for a new customer - Janelle added a couple little extras in the bag - a golden labradorite crystal and a small green jade piece as a welcoming gift. Thank you! <3

Hi Rhea, I love the Black Jade too and am thrilled you are happy with your new crystals. Thank you for taking the time to share your positive feedback and shopping experience. It is genuinely appreciated and my pleasure to add little extras for you to enjoy! :)
xo Janelle

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AMETHYST CHEVRON TUMBLED STONE XL GRADE A
Tammy Dove
Chevron Amethyst tumble stones

I ordered a couple of these and asked that they be as smooth as possible, and I got exactly that. Thank you so very much. Fast delivery also. I will definitely purchase from them again

Hi Tammy, I'm pleased you are happy with the Chevron Amethyst tumbles. Thank you for your feedback and positive review. Much appreciated and enjoy the new crystals! :)
xo Janelle

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PAUA NATURAL POLISHED SHELL LARGE EH L3
N Absolon
Beautiful quality!

Absolutely gorgeous shell. Very precious and unique. Also, super quick postage and so carefully wrapped to ensure it arrived safely.

Hello, I'm happy you love your new shells and am glad they arrived safely. Thank you so much for leaving a positive review! :)
Best wishes,
Janelle

Medium to large pink opal tumbled stone

Really happy with the look of the stones, in appearance they are as pictured on the listing, stone size was a little confusing, there was only a small difference between medium to large and large, pricing for the 2 sizes was different. However, the stones themselves are really very pretty and we’re as shown in appearance. Would purchase again from this store.

Hi Jacqueline, thank you for your positive review and feedback. I’m happy you like the look of the stones! I understand what you mean regarding the stone size. To clarify, we currently stock Rose Pink Opal and an Extra Quality Grade Pink Opal. All the stones you ordered were from listings of medium-large sized crystals from both aforementioned types. The Rose Pink Opal is typically more naturally textured and is a less polished / shaped crystal compared to the Extra Quality Grade Pink Opal which is a higher grade stone and thus is a higher priced crystal. Offering different grades and varieties of minerals gives more choice to suit different needs and budgets however I can appreciate subtle differences may not always be apparent, particularly when these stones may vary in density and size. For example, the other large sized stones ordered were heavier minerals which is why there may not have been much difference in size compared to the Opal. Thank you once again for sharing your thoughts and I do hope this provides further insight. I look forward to welcoming you back to the shop. :)
xo Janelle

P
MOONSTONE RAINBOW POLISHED CRYSTAL PENDANT OVAL SS GRADE A 07
Patricia Santoso
Moonstone

I purchased a beautiful moonstone for my sister. When I received it, it was packaged so nicely and with great care. It was clear that the person who sent it cared about how her product was received. She was also very quick to respond to a message I sent about postage. Thank you so much for your lovely service and product. I wouldn’t hesitate to buy and recommend you to anyone else.

Hi Patricia, I’m so pleased you were happy with the Moonstone crystal pendant you chose for your sister. I hope she liked it too! Heartfelt thanks your kind review and for taking the time to share your shopping experience. It’s greatly appreciated. :)
xo Janelle

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JADE NEPHRITE TUMBLED STONE LARGE EXTRA QUALITY
Mark Thompson
Awesomeness top quality 10 outa 10

Amazing hand picked and tumbled pieces highly polished and il be be buying more lovely items from this outstanding business for sure mark

Hi Mark, I’m delighted to receive your kind review - thank you! I appreciate your support and feedback. Enjoy the new crystals. :)
Best wishes,
Janelle

Gorgeous Stones

Gorgeous stones with lots of flash and a good size

Hi Megan, thanks so much for your kind review. I love the flashy Labs too and glad you are happy with your order and crystal selection. :)
xo Janelle

M
ATLANTISITE RAW NATURAL ENERGY STONE A2
Matthew Kuy
Perfect unique piece

Got it as a gift for my sister. Great price. Thank you for the freebie. Green Aventurine some thing i didn't have in my collection. All the best for your business. Hope to shop again.

Hi Matthew, many thanks for your positive review and words of support which is greatly appreciated. I hope your sister liked the Atlantisite! :)
Best wishes,
Janelle

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LABRADORITE TUMBLED STONE XXL GRADE AA
les barnes
These gemstones are suitable for my insect models.

Good quality stones - OK colour.

Hi Les, many thanks for your feedback and review. I'm pleased the Labradorite stones are suitable for your insect models. Enjoy creating with them! :-)
Best wishes,
Janelle

Crystals and stones

Thank you, they are so pretty and thank you for the little gift as well. It has helped.

Hi Kayla, I appreciate for your kind review and feedback. Thank you. I agree about the Morganite and love both the pink and peachy tones. I’m glad the gift helped. Enjoy :)
xo Janelle

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AVENTURINE GREEN POLISHED CRYSTAL PYRAMID
Genevieve Da Costa

Another stunning piece! I am always confident I will be delighted by my purchases from Soulmate Crystals. Janelle only includes the very best quality. Thanks once again Janelle! 🙏💜

Hi Genevieve, it is my pleasure to always provide beautiful quality crystals - thank you for the vote of confidence and for your kind review. Enjoy the new pyramid! :)
xo Janelle